Business
The Value of Having a Telephone System in a Small Enterprise

The Value of Having a Telephone System in a Small Enterprise

Telecommunications is an important part of business, it helps you to stay connected to your shareholders and clients. Every company must have exceptional customer service to obtain and retain customers, but without a high-quality business phone system you’ll lose out to competitors. Here are some of the many values associated with installing a reliable system in a small company.

Shared System

Small business phone systems are great for sharing resources amongst employees. As a small business owner, you’ll be looking to cut costs to improve productivity and having a phone system which allows employees to transfer calls and work as a team is far more efficient than single call stations which aren’t connected internally. It is a huge advantage having a system which allows all of your employees to communicate effortlessly while in the office, instead of having to go from one station to the next relaying messages. If you’ve a system in place which enables workers to transfer calls in seconds, you’ll see a huge difference in efficiency and operations. If you don’t want staff members running from one office to next for communication purposes, then it is time to install a state of the art phone system in your premises.

Cost-efficient

All business owners want to cut costs, especially if you’re running a start up or a small enterprise. You may not have the resources some other companies enjoy, so you have to be smart and introduce new systems and procedures into your business that will save you money. Running your own organisation can be extremely challenging, so finding ways to operate at a reduced cost is always a bonus.

Communications is always one of the most expensive components of any business. You must stay on top of this service, but for a small business owner this is often difficult. The best way of lowering costs is to install an integrated communications system. Do away with single phone numbers and fixed lines and fit something that will benefit your operations. Having an integrate telephone system makes it easier to assess your monthly costs, you can also check for discrepancies like staff members making long distance calls without permission.

Potential Expansion

Having an integrated, state of the art business telephone system installed in your workplace allows you to adapt to changes. As a small business, one of your main objectives will be to expand your enterprise and compete on a global scale. But, this can’t be achieved with a mediocre telecommunications system. You can speak to an expert and have them fit a small, dedicated system which suits your needs, but can also be easily upgraded when the time comes to expand your business and its services.

It doesn’t matter what your company is involved in, a first-class communications system will set you apart from the rest. Having an efficient phone business system is vital to keep your company accessible to your shareholders, suppliers and customers. Without it you won’t have the resources to compete or progress as a business.

Share this Story

Related Posts

Comments are closed.

Learn Business from the experts.

With one interview and a selection of finance articles every week, join 3,000 others on weekly newsletter here.

Looking for Something Special?

About Experts In Focus


Welcome to Experts In Focus, formed from a group of old r/business users from Reddit who wanted a place to gather the best interviews and create a resource for learning for the future - all in the same place.


We have a group of 5 contributors so we have a variety of styles and a variety of different types of content published. We focus on quality not quantity.


One last thing, we're here for you in the comments to answer any questions you have, and we're always ready to jump in on any feedback in our interviews and articles.


Welcome to ExpertsinFocus.com.

I am a member of: